What does ConnectMe 360 do?
We enable organizations to set up location-based text message programs so local managers can send notifications and information to all kinds of groups: guests, residents, vendors, and other employees.
When people feel like they are in the loop, they are more confident in fulfilling their role in your organization.
The key is the mobile phone. Today, just about everyone carries their mobile phone with them, along with their wallet and keys. In comparison, you can't count on people to regularly pick up calls or read their email.
Some people are more comfortable with making a call than sending a text. For them, we provide interactive voice response capabilities as an alternative means of entry.
How does ConnectMe 360 create value for customers?
Two words: it's faster. Mobile can be very effective in speeding up an organization's ability to provide customer service. Plus, there are lots of situations where our solution takes the place of making phone calls to many people, over and over.
When organizations can measure text messaging's positive impact on customer service and time savings, they can start capturing other benefits.
Why makes ConnectMe 360 different than its competition?
Over the past decade, marketers have made a tremendous investment in developing the platforms to manage their web site and email. We've developed a system for those same organizations to add text messaging or click-to-call capabilities, with a minimum of cost and complexity.
Also, we've taken a zero-tolerance approach to mobile spam. Any service we develop will only send a text message in response to a specific consumer inquiry. Compare this approach with other mobile marketers, whose business model is to message people when they approach.
Do I have to purchase any hardware or software?
No. Each implementation is based on the software as a service (SaaS) architecture, combining low cost and pay-as-you-go way. If you want your own short code, we can assist with that process.
How quickly can I get started?
Most of our implementations can be built in days. Just contact a ConnectMe 360 business representative to begin a dialog.
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